These terms govern your use of the Crikex platform. Read them before you register — they explain your rights, your responsibilities, and how Crikex operates.
These cards summarise the most important areas. The full terms below contain the complete details — please read everything before using Crikex.
You must be 18 years or older to register and play on Crikex. One account per person is permitted. Providing false information during registration is grounds for immediate account closure and forfeiture of any balance.
All bonuses on Crikex come with a stated wagering requirement. The welcome bonus carries a 10× wagering requirement. Bonuses must be used within 30 days of being credited. Attempting to abuse bonus terms will result in bonus removal.
Deposits via bKash and Nagad are processed instantly. Withdrawals are processed within 5 minutes for standard amounts. Crikex reserves the right to request identity verification before processing large withdrawals.
Collusion, use of bots or automated software, exploitation of software errors, and any form of fraud are strictly prohibited. Crikex monitors all accounts for irregular activity and will close accounts found in violation without notice.
Crikex provides deposit limits, session reminders, and self-exclusion tools. If you feel your gaming is becoming a problem, contact our support team immediately. We take responsible gaming seriously and will act on any request for help promptly.
You are responsible for keeping your Crikex login credentials secure. Do not share your password with anyone. Crikex will never ask for your password via email or chat. Report any suspected unauthorised access to your account immediately.
Welcome to Crikex. These Terms and Conditions ("Terms") form a legally binding agreement between you ("Player", "you", "your") and Crikex ("we", "us", "our", "the Platform"). By registering an account, making a deposit, or using any part of the Crikex platform — including the website at crikex.co and the Crikex mobile app — you confirm that you have read, understood, and agreed to these Terms in full.
If you do not agree with any part of these Terms, you must not use the Crikex platform. We recommend reading these Terms carefully before you register. If you have questions about anything in this document, contact our support team before creating an account.
Plain language note: We've written these Terms to be as clear as possible. Where legal language is necessary, we've added plain-language explanations. If something is still unclear, our support team is available 24/7 to explain any section.
These Terms apply to all players using Crikex, regardless of the device or method used to access the platform. They apply to all games, promotions, payment transactions, and communications conducted through Crikex.
To register and use Crikex, you must meet all of the following requirements:
By completing the registration process, you confirm that all information you have provided is accurate, complete, and up to date. Crikex reserves the right to request supporting documentation to verify your identity, age, or payment method at any time. Failure to provide requested documentation within a reasonable timeframe may result in account suspension.
One account only: Each player is permitted to hold exactly one Crikex account. If we detect multiple accounts belonging to the same person, all accounts may be closed and any balances forfeited. If you have accidentally created a duplicate account, contact support immediately.
Your Crikex account is personal to you. You are solely responsible for all activity that takes place under your account, whether or not you authorised it. You must not allow any other person to access or use your account.
You are responsible for maintaining the confidentiality of your username and password. Choose a strong, unique password and do not reuse passwords from other websites. Crikex will never ask you to share your password via email, live chat, or any other channel. If you receive a request for your password claiming to be from Crikex, treat it as fraudulent and report it to our support team immediately.
You must keep your account information accurate and up to date. If your contact details, payment method, or personal information changes, update your account promptly. Crikex uses your registered contact details for important account communications — outdated information may result in you missing critical notifications.
Crikex operates a Know Your Customer (KYC) process in line with standard gaming industry practice. We may request identity verification documents at any point, including but not limited to: a government-issued photo ID, proof of address, and proof of payment method ownership. Accounts that cannot be verified may have withdrawals suspended until verification is complete.
Why we verify: KYC is not designed to inconvenience players — it protects you and other players from fraud, money laundering, and identity theft. Most verifications are completed within 24 hours.
Crikex accepts deposits via bKash and Nagad as primary payment methods. All deposits are processed in Bangladeshi Taka (BDT). There are no currency conversion fees for BDT deposits.
Crikex does not charge fees on deposits. However, your payment provider may apply their own transaction fees — check with bKash or Nagad directly if you are unsure.
Withdrawals on Crikex are processed to the same payment method used for your most recent deposit, where possible. This is a standard anti-fraud measure. Withdrawals are paid in BDT.
Your money is always yours: Real money deposits (not bonus funds) can be withdrawn at any time, subject to identity verification requirements. Crikex does not hold player funds for operational purposes — your balance is held in a segregated account.
Crikex offers a range of bonuses and promotions to both new and existing players. All bonuses are subject to the specific terms stated at the time the bonus is offered, as well as the general bonus rules set out here.
New players who make a qualifying first deposit are eligible for the Crikex welcome bonus. The welcome bonus matches your first deposit up to the stated maximum amount. A 10× wagering requirement applies to the bonus amount before any winnings derived from the bonus can be withdrawn.
No hidden conditions: Every Crikex bonus has its wagering requirement, expiry date, and eligible games stated clearly at the point of offer. We do not add conditions after a bonus has been claimed.
All games on Crikex — including RNG games, live dealer games, and skill-based games — are governed by individual game rules displayed within each game. In the event of a conflict between individual game rules and these Terms, these Terms take precedence.
The following actions are strictly prohibited on Crikex. Engaging in any of these activities will result in immediate account suspension, forfeiture of balance, and may be reported to relevant authorities:
Zero tolerance: Crikex has a zero-tolerance policy for fraud and collusion. Accounts found in violation will be closed immediately and any balance forfeited. Crikex cooperates fully with law enforcement investigations.
Crikex is committed to providing a safe gaming environment. We provide the following responsible gaming tools, all accessible from your account settings:
If you are concerned about your gaming habits, contact our support team at any time. We will never pressure you to continue playing or discourage you from using responsible gaming tools. For more information, visit our Responsible Gaming page.
Crikex collects and processes personal data in accordance with our Privacy Policy. By registering on Crikex, you consent to the collection and use of your data as described in that policy. Key points include:
For full details, read our Privacy Policy.
To the maximum extent permitted by applicable law, Crikex's liability to you in connection with your use of the platform is limited as follows:
You use the Crikex platform at your own risk. Gaming involves the risk of financial loss. Never deposit more than you can afford to lose.
Either you or Crikex may close your account at any time.
To close your account, contact our support team via live chat or email. Before closing, ensure you have withdrawn any remaining real money balance. Bonus balances are forfeited upon account closure. Account closure requests are processed within 48 hours.
Crikex reserves the right to suspend or close any account at any time, with or without notice, if we determine that:
Where an account is closed due to a breach of these Terms, any balance may be forfeited. Where an account is closed for other reasons, any real money balance will be returned to you via your registered payment method.
Crikex may update these Terms from time to time. When we make material changes, we will notify registered players via email or an in-platform notification at least 7 days before the changes take effect. The updated Terms will be published on this page with a revised "Last updated" date.
Your continued use of Crikex after the effective date of any changes constitutes your acceptance of the updated Terms. If you do not agree with the updated Terms, you must stop using the platform and close your account before the changes take effect.
We'll always tell you: Crikex will never make significant changes to these Terms without giving you advance notice. Minor clarifications or corrections that do not affect your rights may be made without notice.
If you have questions about these Terms, your account, or any aspect of the Crikex platform, our support team is available 24 hours a day, 7 days a week.
For formal complaints, please email us with "Formal Complaint" in the subject line. We aim to acknowledge all formal complaints within 24 hours and resolve them within 5 business days.
Register free in under two minutes. Deposit via bKash or Nagad, claim your welcome bonus, and enjoy fair games built for Bangladesh players.
Have questions? Visit our FAQ page or contact support via live chat.